Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Diva Deva Direct LLC. The collective work includes works that are licensed to Diva Deva Direct LLC. Copyright 2010, Diva Deva Direct LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Diva Deva Direct LLC or purchasing Diva Deva Direct LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Diva Deva Direct LLC or to purchase Diva Deva Direct LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Diva Deva Direct LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Diva Deva Direct LLC used in the site are trademarks or registered trademarks of Diva Deva Direct LLC
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Diva Deva Direct LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Diva Deva Direct LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Diva Deva Direct LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Diva Deva Direct LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Diva Deva Direct LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Diva Deva Direct LLC product is mistakenly listed at an incorrect price, Diva Deva Direct LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Diva Deva Direct LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Diva Deva Direct LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Diva Deva Direct LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Diva Deva Direct LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Diva Deva Direct LLC.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Diva Deva Direct LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Diva Deva Direct LLC products) must be commenced within one (1) year after the claim or cause of action arises. Diva Deva Direct LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Diva Deva Direct LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Diva Deva Direct LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Diva Deva Direct LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Diva Deva Direct LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Diva Deva Direct LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Diva Deva Direct LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Diva Deva Direct LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Diva Deva Direct LLC may link to sites operated by third parties. However, even if the third party is affiliated with Diva Deva Direct LLC, Diva Deva Direct LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Diva Deva Direct LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Diva Deva Direct LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
If you purchased products from Diva Deva directly, we offer a 30-day money back guarantee (from ship date) on all products (except discontinued items), no questions asked. This means if for any reason you are not completely satisfied, you can return the products back to Diva Deva for a full refund of the purchase price, even if the product is open (less shipping and handling).
We recommend that you send your return via UPS or insured Parcel Post, for your protection, to insure prompt delivery. Shipping fees are not refundable.
To return your products please send the unopened or unused portion to:
Diva Deva - Returns
Be sure to enclose a copy of your Invoice/Packing Slip and the reason for your return. The estimated refund time is 10-15 business days from the receipt date.
To insure that your returns remains eligible for a refund, please have the package return postmarked before the Diva Deva 30 Day Money Back Guarantee expires. We recommend that you request a Delivery Confirmation from the US Post Office upon returning the products. With this option, the Post Office will give you a receipt that shows the date you returned the products to us, as well as confirmation once the package is delivered. Keep the receipt until the refund appears on your credit card statement. These receipts are your proof of return and act as your ‘insurance policy’ in that it guarantees you will receive a refund, even if the products are lost in the mail.
If you purchased Diva Deva products at a
store/spa/salon, please contact that store directly to inquire about their return policy.